The ‘5 Whys’ Workshop
Duration: 1 day (Note - workshop also available as a half-day option for those who already possess basic investigation skills)
Course type: Face-to-face and virtual/hybrid (via Zoom or Teams)
Course Materials: Workbook and instructional poster for all participants
This one-day workshop is designed for key personnel who are required to investigate incidents and their underlying root causes.
The 5 Whys Technique is used for low-level incidents or in conjunction with the Incident Cause Analysis Method (ICAM) when required.
Successful participants will learn how to assist in investigations under the leadership of a trained ICAM facilitator. Participants will also acquire the skills to independently investigate lowconsequence equipment damage, environmental damage, injuries and production loss events.